Authorised contacts allow another person in your business to communicate with support, receive notifications or manage certain account areas depending on the permissions you grant.
Why use contacts?
- Your web developer can open technical tickets.
- Your accounts team can receive invoices.
- A business partner can manage services.
- IT staff can respond to support questions.
Security recommendation
Do not share your main account password. Create separate contacts instead, and only give the permissions that person needs.
When removing contacts
If an employee, agency or contractor no longer works with you, remove their access as soon as possible. This helps protect your services and billing information.
Need help?
Open a support ticket directly from within your GetHosting.online customer account. Phone support is also welcome on (+44) 01457 337 247. For international contact numbers, please see our contact page.
GETHOSTING.ONLINE is a subsidiary of GetUK Support.
